Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain sale items may be marked as final sale and are ineligible for return.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address.
How should I care for my Fashion Brand Company garments?
To ensure the longevity of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the interior label of every garment.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.